Frequently Asked Questions

What services do we offer?

We offer a range of solutions designed to meet your needs. We focus primarily in the Venting and Fireplace Maintenance industry, with satellite services in technology to bring the bigger picture together for the homeowner. Services include: Fireplace, Chimney, and Dryer Vent - Inspections, Cleanings, Repairs, and Installations. Fireplace Decoration. Home Theater Installation. TV Mounting. Smart Home Configuration.

How do I get started?

Getting started is simple. Reach out through our contact form, email us or schedule a call—we’ll walk you through the next steps and answer any questions along the way. 

What makes you different?

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart. We want our clients to be just as knowledgeable with their units as we are with no secrets involved. This has been the safest path to conducting a fire inside of the home. An unsafe action to perform.

Are we Licensed and Insured?

Yes! Chimnerds is Licensed and Insured to perform Chimney Services in the State of Illinois.

Are we Certified within our Industry?

As of 2026, Chimnerds is in the process of technician certification. We understand that this accreditation is what sets apart competition in the industry. While it is not a necessity to be certified to operate as a chimney company, we strive to prove to our clients that we are equally as qualified in servicing their appliances and venting systems by being enrolled into and strictly adhering to the standards and guidelines laid out from industry certification organizations.

Do we offer discounts, or promotions?

We offer dynamic benefits tailored for both first time and repeat clients. These can be further discussed during scheduling. By joining our email list, leaving an online review, following on social media platforms, or displaying “Chimnerds” advertisment you may also qualify for an additional discount. Being a new company to the industry with experienced technicians, we’re not currently in the position to offer the discounts and promotions we would like to. Stay with us through our growth and they will be provided for your loyalty.